How Well Do You Listen?

My husband complained that I hardly pay attention to whatever he’s telling me. Maybe it’s true.


It’s not that I’m not listening, it’s just sometimes I have so much in my mind and it’s hard to switch from one function to another.

But believe me, every time he said something, I do hear and listen to the inner voice of his words.

I digested it over and over again in my head, trying to formulate ways to make it work better.

It’s the same thing I do for my business.

I listen to what the customers are trying to convey. Some people are bad in writing emails and I try to understand what actually they want.

For me people deserve to be understood, no matter how stupid the questions or requests might sound.

I will always try to be a good listener.

Like the motto of HSBC when I was working and attending their introductory course, we listen, we understand and we deliver.

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